eGift Card Terms and Conditions

These eGift Card Terms and Conditions apply to the creation and distribution of eGift Cards for use on (“Gift Cards”).

General Terms

The Gift Cards are issued by Sunseeker LLC, a North Carolina corporation ("Sunseeker" or “We”). By visiting, you agree that the laws of the State of North Carolina without regard to principles of conflict of laws, will govern these eGift Card Terms and Conditions ("Gift Card Terms & Conditions"). Sunseeker reserves the right to change these Gift Card Terms & Conditions at its discretion. No fees apply to Gift Cards. We reserve the right to require additional verification of your identity, Gift Card, or provision of an additional payment instrument before you can apply a Gift Card to a purchase. If any of these Gift Card Terms and Conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining Gift Card Terms and Conditions.


Once you place your Gift Card order, you may not return or cancel your Gift Card.

Checking Your Gift Card Balance

You may review your Gift Card balance by contacting us at

Lost or Stolen Gift Cards

If you suspect that someone has copied or stolen your Gift Card, contact Sunseeker Customer Support immediately at Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. If you provide proper proof of purchase, any remaining balance on your Gift Card can be re-issued to you on a new Gift Card. Gift Cards have cash value and should be safeguarded accordingly.


You may not use a Gift Card to purchase other Gift Cards. Gift Cards cannot be resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred. Gift Cards may only be redeemed toward the purchase of eligible goods provided by Sunseeker on Eligible goods are subject to change at our sole discretion.

Our Policies

All Gift Cards are subject to Sunseeker's Privacy and Cookie Policy. Sunseeker may provide Gift Card purchasers with information about the redemption status of their Gift Cards.

Risk of Loss

Ownership and risk of loss of Gift Cards pass to the purchaser as soon as we send the confirmation email to the recipient. We are not responsible for lost or stolen Gift Cards. If you have any questions, please see the eGift Card FAQs.

Sunseeker Gift Card Customer Support

If you need assistance with the purchase of your Gift Card, please contact Sunseeker Customer Support. Please refer to your order number or be ready to supply your email address. If you need assistance with the redemption of the Gift Card, please contact Sunseeker Customer Support at

Payment Methods

Gift Cards may be paid for with a valid VISA, MasterCard, Discover, or American Express.

Delivery Information and Requirements for Gift Card Purchasers

All Gift Card orders are subject to a process that compares purchaser information provided on the website with information about the purchaser provided by the purchaser's financial institution (credit/debit card charge). If there is a discrepancy, your Gift Card order may be delayed until it can be corrected. If you have concerns about your order, please contact Sunseeker Customer Support. Please refer to your order number or be ready to supply your email address. We are not responsible for Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient.

Reasons for Failed Gift Card Delivery

If you have confirmed your email address but the Gift Card has not been viewed within a reasonable period after the requested delivery date, the following are the most common reasons why delivery may have failed:

  • Spam filter blocked email or routed it to a bulk/spam folder
  • Recipient's firewall blocked the email
  • Email inbox is over size limit
  • Invalid email address

If a spam filter is blocking emails from getting to an inbox, the email options will need to be modified so that emails are not considered spam.

If you need further assistance, contact Sunseeker Customer Support. Please refer to your order number or be ready to supply your email address.


Any dispute or claim relating in any way to Gift Cards will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The U.S. Federal Arbitration Act and U.S. federal arbitration law apply to this agreement.

We and you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We and you also agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.