Coupon Redemption: The $300 coupon included in the gift bundle is valid for future purchases on our platform. It cannot be exchanged for cash or transferred to another individual. Coupons are subject to expiration dates and terms specified by the company.
Visa Card Redemption: The $50 Visa Gift Card included in the gift bundle must be claimed by contacting the merchant within 30 days of product delivery. Failure to claim the Visa card within this timeframe will result in forfeiture of the card. Once activated, the Visa card is non-refundable and cannot be reactivated. It can be utilized for online and in-store purchases across various platforms and retailers. If a return is initiated within the 30-day period and the Visa card has been redeemed, a $50 deduction will be applied to the refund amount.
30 pcs Blades :
30 Blade Set as a Gift, Sent Separately from Your Robot Mower. The official shipping date for blades is scheduled before April 20th, 2024. However, please note that potential logistical challenges may lead to delays. Customers will be promptly notified of any changes to the shipping schedule.
Replacement Blade Additional Terms:
Coverage: The lifetime blade replacement offer applies to the specified blade type for the product as indicated in the product specifications, covering the entire lifespan of the product's usage.
Replacement Frequency: Each customer is entitled to receive a predetermined quantity of blades upon their initial purchase of the product. Subsequent blade replacements will be subject to verification of purchase information, including product receipts and relevant details.
Replacement Procedure: Customers can request blade replacements through our official website or customer service hotline. During the replacement process, customers must provide proof of purchase, product serial numbers, and other relevant information for verification purposes.
Replacement Limitations: Requests for blade replacements must be made before the end of the blade's usable lifespan and must fall within reasonable usage parameters as outlined in the product manual. We reserve the right to reject replacement requests if we suspect misuse of the replacement policy or violation of product usage guidelines.
Return of Old Blades: Upon receiving new blades, customers are required to return the old blades to us within 30 days. Failure to return the old blades within the specified timeframe will result in forfeiture of the replacement eligibility.
Additional Requirements: Customers are responsible for the proper storage and usage of the blades and must adhere to the usage guidelines provided in the product manual. We reserve the right to refuse service or modify the replacement policy to ensure fairness and reasonableness of use.
Shipping and Delivery: Pre-ordering the product during the Early Bird period does not guarantee immediate shipment. The official shipping date for Orion X7 is scheduled before April 20th, 2024, while for Orion X7 Plus, it is scheduled before May 20th, 2024. However, please note that potential logistical challenges may lead to delays. Customers will be promptly notified of any changes to the shipping schedule.
Refund and Exchange: All purchases made during the Early Bird period are subject to our standard 30-day return and exchange policy. If a return is initiated within the 30-day period and the Visa card has been redeemed, a $50 deduction will be applied to the refund amount. Customers are responsible for providing accurate shipping information and monitoring their order status through our platform.
By participating in the Early Bird offer, customers acknowledge and agree to abide by the terms and conditions outlined in this policy.