FAQ

The RTK power cord included in the packaging is 49 ft long. The maximum distance between the base station and the RTK, as well as between the mower and the RTK, is 328 ft.

Orion X7: Charging time: 2 hours Working time: 1.5 hours Cutting area: 0.0741 acre Orion Orion X7 Plus: Charging time: 1.5 hours Working time: 2.5-3 hours Cutting area: 0.1285 acre After 1000 uses, the battery capacity will be 85% of its original capacity.

Use the app to set schedules and zones for different working times. In the schedule setting, select zone instead of global, then edit the dates and adjust the working times for different zones. To prevent the machine from working on certain days, set no working time for those days.

Provides anti-theft functionality and tracks machine positioning using 4G and GPS. Allows for firmware upgrades via 4G mobile data.

Standard Mode: Follows the same trajectory each operation, creating visible vertical stripes on the lawn. Stealth Mode: Performs linear cutting but varies the trajectory to avoid visible stripes over several cycles. Custom Mode: Operates in a user-defined direction, creating a custom pattern on the lawn after several cycles.

Bad weather, such as fog or rain, can affect visibility. In poor lighting conditions, or if the light is very strong. The obstacle is in a blind spot.

If the machine is bound to the app, reset the password within the app. If not, contact customer service for a reset.

Ensure the machine's time settings are correct. Check if the rain sensor is triggered. Verify the power supply. Confirm the schedule was saved correctly in the app. The machine might be performing a manually triggered temporary task.

Cuts a single work area first, then trims the boundary edges before moving to another work area.

Cuts a single work area first, then trims the boundary edges before moving to another work area.

Currently, the machine cuts approximately 1070 square feet per hour.

If the entire garden cannot be mowed on the same day, the machine will resume cutting from the last unfinished position on the next day. It is recommended to adjust the schedule to allow the machine to complete the entire garden in one day.

No pause function is available. Once the machine leaves the station, click Return in the app to stop it from leaving the station again that day.

Currently, there is no pause function. After the machine leaves the station, you can click on Return in the app, and the machine will not leave the station again on that day.

For safety reasons, when the machine is in stop mode, to restart, press start+ok or home+ok on the screen.

If the grass is too tall, the machine may identify tall grass as an obstacle. Ensure the grass's length is within the machine's allowed cutting range. Weak signals in the area may cause the machine to stop moving forward for safety, leading to a change in direction.

3 Acres

The machine avoids mowing the border if it's made of flat bricks, as the RTK signal may be weaker there. It relies on the camera's information to stay within bounds, disregarding user mapping at such locations. If you want the machine to mow the border at such locations, you can set up a No grass area.

The primary advantage is higher cutting efficiency. The machine records the current map's shape and obstacles, implementing the most effective mowing strategy with parallel paths.

Standard Mode: The machine follows the same trajectory during each operation, efficiently planning mowing paths in an orderly, linear fashion. This results in visible vertical stripes on the lawn.
Stealth Mode: In contrast to the standard mode, the machine still performs linear cutting but avoids the same trajectory every time. After several mowing cycles, the vertical stripes on the lawn disappear, leaving no visible traces of the machine's operation.
Custom Mode:The machine operates in a user-defined direction after leaving the charging station. After a few cutting cycles, the lawn will show the customized pattern set by the user.

After completing overall mowing, the machine will perform one additional border cutting.

Although the machine can cut in the rain, it is not recommended. Wet ground can cause mud to stick to the wheels and result in poor cutting quality as wet grass is difficult to cut and tends to stick to the blade disc.

The restricted area feature is used to prevent the machine from accessing specific zones. Similar to obstacle settings, users can simply mark the location on the map.

Within the boundaries, for example, areas with height differences like swimming pools or sandpits, where clear visual boundaries exist, the machine will recognize these as obstacle zones. Flower beds or vegetable gardens with a height less than 20 cm. Trees with protruding roots. Large pits or holes. Play areas with equipment like trampolines, swings, slides. Areas with fragile, transparent objects. Areas with exposed electrical wires on the ground.

Passages connect multiple areas in the garden. If two areas are naturally connected on the map, setting passages may not be necessary.

In a garden, there might be regions without grass, such as gravel or stone paths. If these areas are left without designating them as no-grass zones, there's a chance the machine could trigger the visual obstacle avoidance function. To avoid this, it's advisable to set these regions as no-grass zones.

Simply go in the app and continue mapping. If the new and existing maps are connected, they will automatically merge.

Currently, there is no direct way to reducemap boundaries. To avoid a specific area, use virtual walls or restricted areas.

While setting up boundaries, users may occasionally be too close or too far from the actual boundary. By activating the map learning feature, the machine can identify the optimal distance for the map boundary, automatically adjusting it to extend 3.3 feet beyond the initially mapped boundary. Map learning occurs automatically during the entire cutting process and helps identify unmarked obstacles in the garden.

Low speed prolongs machine runtime, but cutting quality may be inferior compared to high speed. Choose high speed for finer lawn quality and low speed for efficiency.

Ending the process in the app or creating a new map area clears the current mowing progress.

Yes, up to X machines.

Each machine can only be linked to one primary account. For sharing with other users, simply tap the Share button in the app, and other users can add the device by scanning the provided QR code.

Ending the process in the app or creating a new map area clears the current mowing progress.

Yes Software Updates

You will receive notifications in the app if there are new software updates.

Currently not allowed or recommended.

We consistently update features and firmware to enhance user experience and optimize functionality. It is recommended to regularly check for and update your firmware to ensure you benefit from the latest improvements and have the best possible user experience.

No.